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  2. Returns & Exchanges
  3. US & International Return and Exchange Instructions (Excluding Canada)

US & International Return and Exchange Instructions (Excluding Canada)

  • What is the Eastbay Test Run Program?
  • What’s the policy for online returns and exchanges?
  • What’s the process to return or exchange an online purchase?
  • Can I return or exchange an item by mail?
  • How do I take advantage of Eastbay's Free Returns?
  • How do Klarna-related exchanges and refunds work?
  • How do I exchange my items?
  • How do I start a return?
  • Privacy Statement
  • Terms of Use
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