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FLX Program

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What is the FLX Program?
What are the membership rules?
How do I enroll in the FLX Program?
I am already a loyalty member of one or more of the Foot Locker family brands. Does my membership transfer to the FLX Program?
Can I get credit for purchases I made before I joined?
I forgot to tell an in-store associate I’m an FLX Program member when I made a purchase. Can I still get credit for that purchase?
What happens to my XPoints when I return items or cancel an order?
Do my XPoints expire?
When do XPoints show up in my account?
I don’t see the XPoints I think I should have earned. What do I do?

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Can I share my XPoints?

Membership is personal to you and non-transferable. You may accumulate and redeem XPoints solely for your account.

There is a limit of one membership per person.

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I accidentally create two FLX accounts. May I combine them?
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I forgot to tell an in-store associate I’m an FLX Program member when I made a purchase. Can I still get credit for that purchase?
I don’t see the XPoints I think I should have earned. What do I do?
Can I change or cancel an order?

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