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FLX Program

Articles in this section

What is the FLX Program?
What are the membership rules?
How do I enroll in the FLX Program?
I am already a loyalty member of one or more of the Foot Locker family brands. Does my membership transfer to the FLX Program?
Can I get credit for purchases I made before I joined?
I forgot to tell an in-store associate I’m an FLX Program member when I made a purchase. Can I still get credit for that purchase?
What happens to my XPoints when I return items or cancel an order?
Do my XPoints expire?
When do XPoints show up in my account?
I don’t see the XPoints I think I should have earned. What do I do?

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Can I return rewards?

Nope. All reward redemptions are final.

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Can I return or exchange an item by mail?
How do I see how many XPoints I have?
What’s the process to return or exchange an online purchase?
How do I take advantage of Eastbay's Free Returns?

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