- Returns for online orders must take place within 90 days after the original shipment date in order to receive a credit in the original form of payment.
Returns received more than 90 days after shipment date will not be accepted and will be returned to sender.
- Returned/exchanged merchandise must be unworn and in new condition with the original tags. Exchanged items must be returned in the original boxes and bags and must include all the original hang-tags.
- For a limited time, we are offering free returns to our customers within the United States. You may disregard the following message that is on your invoice, "We will deduct a $6.99 Return Label fee from your refund." The $6.99 charge will not be deducted.
- The $6.99 charge will not be deducted for an exchange deemed as defective merchandise.
Start your Return or Exchange:
For our customers within the United States, Eastbay offers Free Returns!
Click here to print a free return label and begin your return or exchange.